Estbek House

Booking & Cancellation Policy

Booking Security

All bookings are secured by a £50 non-refundable deposit for each evening booked, paid by credit card, at the time of booking your room.

Special Note for internet bookings

During the email request process we do not holdâ rooms, until we have credit card details.

Notice Period for Cancellation

7 days. Written notice is defined as a letter, fax or email. The period of notice is taken from 2.00 p.m. on the proposed day of arrival. (i.e. for an individual reservation on wed 13th notice would be required by 2.00 p.m. Wed 6th.)

Charges

Every effort will be made to re-let the room(s) / facilities. However if we are unable to re-let any of the facilities we will charge the total cost of the facilities booked or any subsequent shortfall against the original booking should the room / facilities be relet.

Method of Charging

Any cancellation charges will initially be offset against any deposit held and the balance will be charged against the credit card supplied to secure the booking.

A Word of caution

To prevent any potential loss due to cancellations we do stress the importance of taking out travel insurance to protect yourself.

No Show Charges

All bookings are guaranteed by a credit card and late arrival. Failure to arrive will result in a no show charge being charged to your credit card up to the full value of your booking.